About
The people and principles behind your claim
Our mission is to make downtime obsolete. We provide inspiration, innovation, and a deep understanding of your business so you can recover faster and come back stronger after a loss.
Mission & vision
Our expert group of GAPA claim professionals and affiliates gives you satisfaction and provides you the best representation for all your claims in your time of need. For years we have been dealing with homeowners and business owners who have experienced disastrous failures from tornados, high winds, earthquakes, water damage, mold damage, floods, fire, smoke damage and other difficulties.
We understand the difficulties that life before and after a loss can bring. Our vision is that you should not have to fight alone to be treated fairly. We know what actions should be taken and when they should be taken so you have the best chance of getting fully paid.
The GAPA approach
What you can expect from GAPA
From your first call to final settlement, we follow a clear process built around your needs.
Listening first
Understand how the loss changed your life.
Clear translation
Policy language into practical next steps.
Complete picture
Damage, scope, and cost before we talk numbers with the carrier.
Our values & commitments
More than a list on a wall — these are the standards we use when no one is watching.
Good Character
Doing what is right even when it costs more time, more effort, or a tougher conversation with the carrier.
Deliver WOW
Providing service and outcomes that go beyond what customers expect, from the first call to the final settlement.
We know you will not get compensated in full without expert help, and your life is already busy enough. Insurance policies are complex and claims can be overwhelming — especially if you handle them alone. Many carriers act as if your income is their concern, yet it is really the premium you pay every month that gets their attention. That difference is why public adjusters from GAPA are needed. We work only for you.
Why GAPA was established
Few people know about the profession of public adjusters until they have experienced the services of GAPA. The profession has been around for almost 100 years. We are highly regulated by the Department of Insurance and bonded as well.
Insurance providers and the individuals who work in insurance organizations are not bad people; however, many adjusters involved with your claim do not want to pay a lot of money and are afraid of losing their job if they pay out too high on a regular basis. That is why GAPA was established. We used to work for many major carriers and know what goes on behind the scenes. Now we represent you and protect your best interest.
Our clients understand that GAPA knows the real value of their claims and has both the resources and methodology to hold out for a reasonable agreement. We work on a percentage of what you are paid — if you do not get paid, we do not either. That alignment keeps us on your side at every step.
The GAPA standard
What we stand for
These four qualities guide how we prepare your claim, how we speak to carriers, and how we show up for you when it matters most.
PICE — the promise we make to every policyholder we represent.
Ready to get the representation you deserve?
Don’t fight your claim alone. Our team is ready to advocate for you.
📞 Call GAPA Today